Returns & Exchanges
At Zawina Morocco, we want you to be completely satisfied with your natural beauty rituals. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our beauty concierge team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original Moroccan-inspired packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Items
Send your package to our distribution center using a tracked shipping method; please note that customers are responsible for return shipping costs.
Receive Your Refund
Once our team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing